Returns & Exchanges

At Drake's, we want you to be completely satisfied with your purchase. If your items aren't quite right, we offer a seamless returns and exchanges process within 30 days of delivery for all unworn apparel and accessories.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all designer tags remain attached and the garments are in their original condition.

3

Attach the Label

Print the prepaid shipping label provided via email and affix it to the outside of your parcel, covering any previous shipping marks.

4

Drop Off and Track

Hand your package to the designated courier service and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing